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Alto's Privacy Policy

Your privacy is important to us. All terms not defined herein shall have the meaning set forth in the Terms of Use.

Alto will not verify Personal Information (as defined below) provided by you and cannot judge on your legal capacity under the law applicable to you. In the event that you shall use the Services while you lack a respective legal capacity, then it is within your responsibility to inform your guardian with the terms of this Privacy Policy ("Privacy Policy"), and provide him with a full copy thereof.

This Privacy Policy describes the policies and practices of Alto in connection with collection, use and disclosure of information provided to Us, collected by Us or that may be generated by your use of Our website and services. Please review carefully this Privacy Policy before making any use of the Service. Each use of the Service by You constitutes your consent to the collection, transfer, storage, disclosure and other uses of your personal information as described in this Privacy Policy.

"Personal Information" means information that identifies or could be used by us to identify an individual. Except as described in this Privacy Policy, We will not share, give, sell, rent or loan any personal information to any third party.

Personal information does not include "Usage Data" which We define as aggregated or anonymized information that We may collect about you in which you are referenced or to which you belong, or a set of features or users which does not contain personally identifying information. In addition to collecting and using Usage Data ourselves, We may share Usage Data with third parties for various purposes. We do not share Usage Data with third parties in a way that, to Our knowledge and in Our reasonable assessment, would enable them to identify you personally, except for certain analytical purposes as portrayed in this Privacy Policy.

You are hereby offered with subscription into the Alto Members Club ("Subscription"), which grants you with certain discounts and special offers for certain products and/or services offered through the Alto site. The Subscription shall be subject to the Privacy Policy of Alto, which may be found here: Privacy Policy.

What Information We Collect

When you visit Our Site We may collect information regarding your visit from your computer, e.g. information provided to Us through your browser. Such information helps Us determine how you found Our Site, the date that you visited Our Site and search engines that may have led you to Our Site. We collect this information and use it in order to continually improve and enhance the functionality of the Site. The information collected is non-identifiable.

If you email Us and/or complete any virtual personal form through the Site, We may ask you for and you may provide Us with certain information which identifies you, such as your name and email address, or your any details of a certain social media account (e.g. Facebook account, etc.), as part of your registration process. We may also retain the content of your messages, either to Us and/or other users at the Site, and the response to you in Our records.

Except as explained in this Privacy Policy, We will not give such information to third parties without your approval. Except as described in this Privacy Policy, We do not collect or require you to furnish personally-identifiable information. You may choose not to provide such information, in which case you may be limited in the use of the Service. Please note that in certain cases, if you decide not to provide such information or enable certain features you might not be able to complete the applicable registration process at all.

Usage Data. We may use statistical data, analytics, trends and usage information derived from your use of the Services. Some ways We use the Usage Data include operating, improving and personalizing the Services and Our offerings, as well as other products and services. We may share Usage Data with third parties, including users, for various purposes including but not limited to Our own commercial benefit.

Other Data. We may also collect other information about you which does not identify you personally, such as the type of browser and operating system you use; your Internet protocol addresses (including any host name or geographic information associated with these addresses); and information related to your computer or device system configuration.

We may use "cookie" technology (as defined below), web beacons, and log file information to purposes such as: (a) collect website users' usage data to enable easy access to the Service and otherwise improve the Service; (b) provide custom, personalized content and information; (c) monitor the effectiveness of the Service; (d) monitor aggregate metrics such as total number of visitors and pages viewed; (e) track your entries and submissions to the Service; and (f) generate "analytics" data for Our own use. Please note: most Internet browsers automatically accept cookies. You should change your browser settings if you do not wish to accept cookies from Us on your computer.

A cookie is a small information file that is sent to your computer, mobile or other device when you visit a website and it will recognize your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you. You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings.

In addition, We collect information about your interaction with our Services, your advertising preferences, and your communications with us. We receive this information from the devices (including mobile devices) you use when you use our Services, subscribe for an account with us, provide us information on a web form, update or add information to your account, participate in community discussions, chats, or dispute resolution, or when you correspond with us regarding Our Services. Such Information includes, but not limited to, (i) identifiable information such as your name, addresses, telephone numbers or email addresses, etc.; (ii) buying, or selling information you provide during a transaction, or other transaction-based content that you generate or that is connected to your account deriving from a transaction you are involved within the scope of use of Our Services; (iii) financial information (such as credit card or bank account numbers) in connection with a transaction; and (iv) additional information we are required or authorized by applicable laws to collect and process in order to authenticate or identify you or to verify certain information.

Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst We strive to protect such information, We do not warrant and cannot ensure the security of any information that you transmit to Us. Accordingly, any information that you submit to Us is submitted at your own risk. Nevertheless, once We receive your information, We will take reasonable steps to preserve the security of such information.

How We Share Your Personal Information

We disclose Identifiable Information, including without limitation information gathered by means of cookies to those of our employees and service providers who: (a) need to know this information in order to process it on Our behalf, or to provide services offered through or relating to the Services; and (b) have agreed not to disclose it to others. We may also disclose your Personal Information to third parties: (i) in the ecent that We sell or buy any business or assets; and (ii) if We or substantially all of its assets are acquired by a third party, in which case Personal Information which we hold about users may be one of the transferred assets. By using the Services, you consent to the transfer of your Personal Information to those service providers. We shall not sell or make available the Personal Information to anyone other than to our employees and service providers as described herein. We may also disclose your Personal Information to third parties (a) to comply with any applicable law, regulation, legal process (including any court order) or governmental request, (b) to perform certain administrative functions consistent with Our Privacy Policy on Our behalf, (c) to protect the safety of Our employees and Our property, and (d) in connection with enforcement of this Privacy Policy and the Terms of Use.

We occasionally contract with other companies to provide services (such as customer support, data management, and technical infrastructure services) on Our behalf. We may provide these companies with access to your Personal Information where necessary for their engagement. These companies are required to maintain the confidentiality of your Personal Information and are prohibited from using it for any purpose other than that for which they are engaged by Alto.

By default, all sharing through the Services is public, and when You provide Us with content it is published so that anyone can view it. You should assume that anything You publish is publicly accessible. Content published and shared publicly is accessible to everyone, including search engines, and you may lose any privacy rights you might have regarding that content. In addition, information shared publicly may be copied and shared throughout the Internet, on which Alto has no control of whatsoever.

How Can Users Protect their Privacy

If you are a registered user, your personal account for use of Our Services is password-protected for your privacy and security. At all times, you will need to protect your password appropriately and limit access to your computer or any other device through which you log on to the Site, to prevent unauthorized access to your account and Personal Information. When you submit or make available of your Personal Information and other information through Our Services, you are giving your consent to the collection, use and disclosure of such information pursuant to this Privacy Policy.

Opt-In Options and Unsubscribing

You may be asked to allow us to use your email address in order to present you, from time to time, via email communication, with news and updates about Our Services, as well as other marketing communications material and promotional offers from Alto or third parties ("Opt In").

If following your original consent you wish, at any time, not to receive from Us such marketing communications material, or ask Us to stop providing you with such information, you can opt-out by following the "Opt-Out" instructions available at the bottom of each such communication or by out sending Us an email to info@altolife.com requesting removal of your email address from such mailing lists. Please be sure to include your full name and email address and indicate what type of communications you do not wish to receive. We will take appropriate steps to fulfil your request; however, please note that it may take a few days or longer to process your request during which you may still receive marketing communications material from Us.

Data Retention

We will retain Personal Information which pertains to you for as long as needed to provide Service to Our Users, subject to the compliance with this Privacy Policy. We may further retain and use this Personal Information as necessary to comply with Our legal obligations, maintain accurate accounting, financial and other operational records, resolve disputes, and enforce Our agreements. If you decide to terminate your account with us, copies of your profile information may remain on back up media.

Updating Identifiable Information

You may access, correct or delete Personal Information you have provided Us by using the tools within the Service (for example, editing your profile information on the Service) or by contacting Our support at info@altolife.com. Changes you make to your Personal Information on the Service take immediate effect, but data will be retained in secure storage for a limited period afterward as part of Our standard data backup process.

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern Our use of Your information and its last revised date shall be as of 2/27/2017, and changes will take effect immediately upon posting. By continuing to use the Site following such changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Privacy Policy and the Terms of Use, please do not continue using the Site.

You may be able to use the Site and/or Services to purchase products and/or services from Alto's third party partners. In that event, you will be subject to the privacy policy of such third party partner. Such third party shall solely bear liabilities in such regard, and We advise you to review its privacy policy prior any engagement.

How to Contact Us

If you have any questions or comments about this Privacy Policy, please contact Us by email at info@altolife.com. Questions or comments submitted through other means may not be received or addressed.